Backbone Network Engineer

Major Projects:

  • Assisted in programming the WIFI access points for the City of Lansing Security Camera's
  • Assisted in programming the City of Battle Creek metro WiFi network
  • Standardized all hardware and equipment for Michigan central offices

Management:

  • Managed 7 people in the Telecom department. (This department scheduled field technician’s to install, and fix circuits and services. This department also programmed equipment for the field and supported Tier 3 technical support).

Core Network:

  • Schedule and perform hands on ISP backbone routing and switching maintenance.
  • Upgrading OC-12 fiber ring to OC-48 via Cisco 15454 sonet boxes
  • Upgrade wiring in central office as well as engineer new standards for equipment layout.
  • Engineered core fiber routes into Michigan central offices
  • Improved reliability of one gig switch network via improving configuration standards and re-routing fiber routes for improved network redundancy
  • Upgrade previous switch, and router network backbone infrastructure equipment to Cisco 12,000 routers, and 6500 core routers.

Class 4/5 IP Phone Switch:

  • Converted all 1 way voice trunks to 2-way phone trunks providing a significant reduction in costs
  • Turned up new SS7 links with AT&T
  • Turned up all customer SIP and PRI phone trunks
  • Standardized voice translations in Class 4/5 Metaswitch phone switch
  • Turned up 911 trunks across the state of Michigan with AT&T
  • Worked with Metaswitch vendor to help resolve routing issues and new turn up’s of customer PBX systems
  • Merged Planet Access phone company into ACD.net phone switch

Research and Development:

  • Research new products to deliver DSL/ADSL and voice services to customers
  • Engineer and build new and more efficient voice and data connections for new customers

Tracking and Network Management:

  • Manage network backup systems and keep current documentation of network topology
  • Update monitoring and backup tools to support the network via SNMPc

ACD.net Extended Portfolio