Director / Senior Voice Engineer

Director Responsibilities:

  • Manage the vision and direction of Trifecta
  • Hire and manage data stewardship team
  • Responsible for strategic direction and operations
  • Support sales team as Telecom subject matter expert
  • Own project delivery and ensure Customer success
  • Own and drive the product roadmap for Triefecta in ANZ and Asia
  • Seeking and building partner relationships to find new and reliable sources of business
  • Build reports and KPI dashboards for publication to all team members

Consulting Services:

  • Voice Network Architecture Design
  • Telecommunications Architecture Design
  • 3rd Party integration with existing services
  • Finding IT solutions to meet business challenges

Responsibilities:

  • Install Premise & Cloud Integration products
  • Manage high visibility customers to ensure their phone system is configured optimally
  • Oversee and manage Telecom Projects
  • Troubleshoot SIP trunks, VoIP networks, and Session Border controllers
  • Troubleshoot customer LAN and carrier WAN networks
  • Engineered SIP solutions for Customer End Point equipment (Ex: SIP phones , SIP to Analog converters)

Trifecta IT Solutions site