Training / Certifications

Audiocodes:

  • Audiocodes Certified Associate (ACA)

Cisco - ID: CSCO12746130:

  • CCNP Routing and Switching
  • CCNA Security

CCNP Routing Switching Badgecisco certified network associate RScisco certified network associate security badge

Management:

  • Texas Executive Education Program

ShoreTel:

  • SESA - ShoreTel Enterprise Solutions Architect
  • SSAA - ShoreTel Solution Architect ACADEMY
  • SSO - ShoreTel Sales ONSITE
  • SSCA - ShoreTel Sales CLOUD Approved
  • SESO - ShoreTel Enterprise Sales ONSITE
  • SESCE - ShoreTel Enterprise Sales CLOUD Enabled
  • SESCA - ShoreTel Enterprise Sales CLOUD Approved
  • UCSI - Unified Communications System Installer
  • UCSP - Unified Communications System Programmer
  • UCSE - UC Support Engineer - Tier 1
  • 3210e - Advanced System and Troubleshooting
  • SMSI - ShoreTel Mobility System Installer
  • SMSE - ShoreTel Mobility Support Engineer - Tier 1
  • 3510e - Maintaining and Supporting the ShoreTel Mobility Solution
  • CCSI - Contact Centre System Installer
  • CCSP - Contact Centre System Programmer
  • CCSE - Contact Centre Support Engineer- Tier 1
  • 3406e - Using and Designing the ShoreTel Contact Centre Reports
  • Technical Foundations Academy
  • CCAA - Connect Cloud Administration Academy
  • COAA - Connect Onsite Administration Academy